Refunds, Cancellations, and Additional Policies

 

Registration & Tuition


Course enrollments are limited and classes are filled on a first-come, first-served basis. Preregistration is required.


Payment is due at time of registration; space will not be held without payment. Once registration and payment have been submitted, you will only be contacted for changes in scheduling, or cancellations. We accept Visa, MasterCard, Discover, Paypal. 


Please register early, as some classes fill soon after being made available on the website.


Discounts


We also offer occasional discounts and special offers as part of surveys or promotional campaigns. Instructions for redeeming them are included in the offers.


Discounts may not overlap. Only one discount is applicable to each enrollment.


Materials fees must be paid in full.


Refunds & Credit


We reserve the right to cancel or discontinue any class, in which case you may choose to receive a refund, register for an alternate course during the same term or receive tuition credit toward another class.


If you withdraw more than one week before a class begins, we will refund 100% of tuition paid minus a $20 processing fee. We issue no refund or credit if you withdraw less than one week before your class begins.


Registrations are non-transferable.


We do not refund tuition for classes students miss due to their own circumstances.


Weather Cancellations


Students and parents are notified of weather cancellations via email or by phone. You can check on the status of a class by calling our main number: 207-400-6260. Announcements will also be posted on the home page of our web site and on our Facebook page.
Each winter class is allotted a make-up date for one weather cancellation. There are no make-up classes, refunds or credits for additional weather cancellations. Most make-up dates will extend the length of a class by one week; check individual class pages for specific dates.
Holidays


We close in observance of New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas. Most classes are also suspended New Years Eve, the day before Thanksgiving, and Christmas Eve. 


Dropping in on Single Classes


Apart from classes that are specifically drop-in/pay-as-you-go, students are not permitted to drop into classes without proper registration. Please attend the course for which you are registered. Switching to other sections can create recordkeeping problems, crowding and even safety hazards.


Materials & Supplies


Materials fees are included in the price of each class during your registration. Wood shop students are welcome to bring their own tools, but Studio Artisane is not responsible for their loss or damage. No tools or supplies belonging to The Studio Artisane may be removed from the building.


Project Storage


For certain classes only, we allow students to store one project at a time at Studio Artisane during the span of the class. Instructor shows students where their projects may be stored. Projects and materials must be clearly labeled with the student’s name, contact information and date. All projects must be removed at the end of the last class unless the student enrolls in the following term and receives permission from the Studio. Studio Artisane is not responsible for lost, stolen or damaged property.
Safety First!
Studio Artisane teaches proper safety procedures to all students, and all students must read our safety rules and sign a liability form prior to the beginning of each class. Students who fail to follow safety rules will be guided to the correct approach to protect themselves and others. Any person may be asked to leave if proper safety procedures are not observed.
No one should be under the influence of drugs, prescription medicine, or over the counter medicine that can impair their judgement with the use of any machinery.


Children & Teens


Parents must pick up their children at the designated ending time of class. Parents are welcome to stay or drop off their child(ren).